jili0 Frequently Asked Questions

The minimum age to register and play on jili0 is 21 years old, in accordance with Philippine gaming laws and PAGCOR regulations. jili0 takes age verification seriously. Any account found to belong to a player under 21 will be suspended immediately and any winnings forfeited. Please play responsibly and only if you meet the age requirement.

On the login page, click the "Forgot Password" link below the login form. Enter the email address associated with your jili0 account and follow the instructions sent to your inbox. If you do not receive the reset email within a few minutes, check your spam or junk folder. Still having trouble? Contact jili0 support at [email protected] (plain text — not a clickable link).

No. jili0 allows only one account per person. Creating multiple accounts — whether under the same name or different details — is a violation of the Terms & Conditions and may result in all accounts being permanently suspended and any balances forfeited. If you have accidentally created a duplicate account, contact support immediately to resolve it.

jili0 may ask you to verify your identity before processing larger withdrawals or if unusual activity is detected on your account. Verification typically requires a government-issued ID (such as a Philippine passport, SSS ID, or driver's licence) and a selfie. Upload these through your account settings. Verified accounts also enjoy higher withdrawal limits and faster processing times.

jili0 supports the most popular payment methods used by Filipino players: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱ PHP). Head to the Wallet page to see the full list of available deposit options and choose the one that works best for you.

The minimum deposit on jili0 is ₱100. This makes jili0 accessible for casual players who want to try out a few games without committing a large amount. There is no maximum deposit limit for verified accounts, though daily limits may apply depending on your chosen payment method.

GCash and PayMaya deposits are credited to your jili0 wallet almost instantly — usually within a minute or two. Bank transfers via BPI, BDO, or Metrobank may take slightly longer depending on your bank's processing time, but are typically reflected within 15 to 30 minutes during business hours. If your deposit has not appeared after an hour, contact jili0 support with your transaction reference number.

Yes. All financial transactions on jili0 are protected by SSL encryption, the same technology used by major Philippine banks. Your payment details are never stored on jili0 servers — transactions are processed directly through GCash, PayMaya, or your bank's secure gateway. jili0 also monitors accounts for unusual activity to protect players from unauthorised transactions.

Log in to your jili0 account and go to the Wallet page. Select "Withdraw", choose your preferred method — GCash, PayMaya, BPI, BDO, or Metrobank — enter the amount, and confirm. Make sure the account details you enter match your registered jili0 profile to avoid delays. Withdrawals to unverified accounts may be held for review.

GCash and PayMaya withdrawals are typically processed within a few hours. Bank transfers to BPI, BDO, or Metrobank may take up to one business day. Withdrawal requests submitted on weekends or Philippine public holidays may experience slightly longer processing times. Verified accounts generally enjoy faster withdrawal processing than unverified ones.

Yes. The minimum withdrawal amount on jili0 is ₱200. This applies to all withdrawal methods including GCash, PayMaya, and bank transfers. There is no fee charged by jili0 for standard withdrawals, though your bank or e-wallet provider may apply their own transaction charges depending on your account type.

Common reasons for a delayed withdrawal include: account verification not yet completed, active bonus wagering requirements not yet met, mismatched account details, or a high volume of withdrawal requests during peak periods. If your withdrawal has been pending for more than 24 hours, contact jili0 support with your transaction ID for assistance.

jili0 offers a wide range of games including slot machines, fish shooting games, sports betting, and live casino titles. Popular games include Insect Master, Gates of Olympus, Boom Legend, God Fish Slicing, and sports betting on rugby, PBA, NBA, and more. Visit the Game page for the full catalogue.

Yes. All jili0 games use certified random number generators (RNGs) to ensure every spin, shot, and outcome is completely random and independent of previous results. The platform operates under PAGCOR-compliant standards, and game outcomes cannot be manipulated by jili0 or any third party. You can play with confidence knowing the results are genuinely random and fair.

Absolutely. All jili0 games are fully optimised for mobile play. You can play directly in your mobile browser without downloading anything, or install the jili0 app on your Android device for a faster, smoother experience. The app also supports GCash deposits without switching between apps, making it the preferred choice for most Filipino players.

jili0 regularly runs promotions including welcome deposit bonuses, free spins on featured slots, cashback on fish shooting games, and reload bonuses for existing players. Promotions change frequently, so check the Current Offers page to see what is active right now. New players from Manila, Cebu, Davao, and across the Philippines are eligible for the welcome bonus upon their first deposit.

Wagering requirements (also called playthrough requirements) specify how many times you need to play through a bonus amount before you can withdraw it as cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in bets before the bonus converts to withdrawable cash. Full details for each promotion are listed on the Current Offers page and in the Terms & Conditions.

No. Bonuses on jili0 must meet their wagering requirements before they can be withdrawn. This is standard practice across all reputable online gaming platforms. However, any real-money balance in your wallet that is separate from bonus funds can be withdrawn at any time, subject to the standard minimum withdrawal amount of ₱200.

jili0 provides deposit limit tools in your account settings. You can set daily, weekly, or monthly deposit caps to help manage your spending. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period. Visit the Responsible Gaming page for full details on all available tools.

Yes. jili0 offers both temporary self-exclusion (cooling-off periods of 24 hours, 7 days, or 30 days) and permanent account closure. During a self-exclusion period, you will not be able to log in or place bets. To activate self-exclusion, go to your account settings or contact jili0 support. We take responsible gaming seriously and will process all self-exclusion requests promptly. See the Responsible Gaming page for more information.

If you feel that gambling is negatively affecting your life or the lives of people around you, please reach out for help. jili0 encourages all players to gamble responsibly and within their means. You can find support resources, self-assessment tools, and self-exclusion options on our Responsible Gaming page. PAGCOR also provides responsible gaming guidance for Philippine players. Remember: gambling should always be entertainment, never a way to earn income or solve financial problems.